Have you ever had a booking experience so bad, it left you feeling like you were stuck in a bad sitcom? That’s what happened to me recently when I tried to book a room through Booking.com . I thought I was getting a great deal – a room for £35, plus an additional charge that I thought was for breakfast. I had used the Booking.com app to search for a hotel room, and I had applied the breakfast-included filter which added a £4 fee. However, when I arrived at the hotel, I was informed that breakfast wasn’t included and that there was an additional charge for breakfast on top of the one I had already paid. After checking my booking details, I realised that Booking.com had charged me an additional fee, despite not actually providing breakfast. This was highly disappointing and infuriating as I had specifically selected the breakfast-included filter and been charged an extra fee. I was expecting the £4 fee to cover breakfast, so I was surprised to find out that this was not the case. I
Smart - A word that has been attached to electronic devices also know as gadgets to make them look like they have some form intelligence or have clever abilities. From smart TVs, smart phones, smart kettles, smart fridges, smart ovens to smart glasses what they all have in common is a feature or features that take them beyond their initial concept. But how does one define smart and does adding extra features such as connectivity, control options or enhanced functionality actually make the device smart. We've seen telephones from their infancy in the early days that were wired at home (and still are) to being carried around by everyone and from which we now plan, communicate, record and coordinate our every lives to the extent if the "smart phone" is not with us; we cannot function or we forget what it "used" to be like without having the constant need to record our everyday movements or the check in with what is "happening" in the world. We