Cragnet

As part of the excessive usage on unlimited web for O2 in addition to the text warning you get a letter. The letter was from the Credit and Risk department. I called them up to try and find out some more information and whilst it was a pleasant conversation the information again was conflicting to what I was told the previous week. On this occasion I was told the make of phone was irrelevant and the fact that I was using my HTC Magic instead of the E75 I got on my new contract. The issue was still the amount of data that I had downloaded. If you can recall it had been 6 gb the previous month where there was no issue. This month it was 1 gb and this is what had triggered the cease and desist text and letter. During my conversation I said I liked to manage my bill so I am not over using my allocated allowances. Bearing in mind the Internet is defined as unlimited web with an excessive policy where you cannot tether the phone to a PC, use VOIP or stream video/ audio and dow